How
does CABSTOP work?
Follow these four steps to use CABSTOP:
How do I create my CABSTOP code?
-
-
- 2.
- enter your address details
-
- 3.
- enter the two letter security code
-
- 4.
- click Get CABSTOP button
Your CABSTOP code will be created in a matter of seconds.
Can I choose my CABSTOP code?
If you run a business and would like to choose your unique CABSTOP code, please
contact:
Paul on 03 9277 3702 or
Matthew on 03 9277 3708
.
Can I have letters in my CABSTOP code?
CABSTOP codes currently consist of numbers only.
How long will it take to get my CABSTOP code?
You can have your CABSTOP code in a matter of seconds.
You will get your code straight away when your enter your address on the CABSTOP
website.
How much does my CABSTOP sign cost?
When you get your CABSTOP code a sign is automatically generated. You can print,
save or share it straight away.
For price information on metal or plastic business CABSTOP signs call:
Paul on 03 9277 3702 or
Matthew on 03 9277 3708
.
How do I book a cab using CABSTOP?
SMS your CABSTOP code to 0431 13 2227.
You will be sent a confirmation SMS with your booking number.
How do I book a cab using Twitter CABSTOP?
-
-
- 2.
-
@13CABS will automatically return follow your
Twitter account
-
- 3.
- Direct Message (DM) your Twitter CABSTOP code to @13CABS
-
- 4.
- you will receive a confirmation DM with your booking number
How do I know my CABSTOP booking has been created?
You will be sent a confirmation SMS with your booking number once your CABSTOP booking
has been created.
How do I check on my CABSTOP booking?
To check on your CABSTOP booking call
13 CABS (13 2227)
in Adelaide, Melbourne and Newcastle or
133 300
in Sydney. One of our friendly operators will update you on the progress
of your booking.
How long will my cab take to arrive with CABSTOP?
If you are not picked up 15 minutes after you create your CABSTOP booking we recommend
you call 13 CABS (13 2227) in Adelaide, Melbourne and Newcastle or
133 300 in Sydney. One of our
friendly operators will be able to update you on the progress of your booking.
How do I cancel my CABSTOP booking?
SMS 'cancel' to 0431 13 2227.
You will be sent a confirmation SMS for your cancellation.
Can I use CABSTOP to place a booking for a later time?
CABSTOP currently only places bookings for straight away.
If you require a booking for a later time call 13CABS (13 2227) in Adelaide, Melbourne and Newcastle or
133 300 in Sydney. One of our friendly operators will place the booking for you.
Alternatively if you are in Adelaide, Melbourne or Newcastle you can:
If you are in Sydney you can:
Can I use CABSTOP to book more than one cab at a time?
CABSTOP currently only places one booking at a time. If you require multiple cabs
call 13 CABS (13 2227) in Adelaide, Melbourne and Newcastle or
133 300 in Sydney. One of our friendly operators will place the booking for you.
Alternatively if you are in Adelaide, Melbourne or Newcastle you can:
If you are in Sydney you can:
Can I use CABSTOP if I have five or more passengers?
CABSTOP is currently only available for sedan and Wheelchair Access Taxi bookings.
If you require a High Occupancy Vehicle call 13 CABS (13 2227) in Adelaide, Melbourne and Newcastle or
133 300 in Sydney. One of our friendly operators will place the booking for you.
Alternatively if you are in Adelaide, Melbourne or Newcastle you can:
If you are in Sydney you can:
Can I use CABSTOP if I require a station wagon?
CABSTOP is currently only available for sedan and Wheelchair Access Taxi bookings.
If you require a station wagon booking call 13 CABS(13 2227)
in Adelaide, Melbourne and Newcastle or 133 300 in Sydney. One of our friendly operators will place the booking for you.
Alternatively if you are in Adelaide, Melbourne or Newcastle you can:
If you are in Sydney you can:
Can I use CABSTOP if I require Silver Service?
CABSTOP is currently only available for sedan and Wheelchair Access Taxi bookings.
If you require a Silver Service booking call 13 CABS(13 2227)
in Adelaide, Melbourne and Newcastle or 133 300 in Sydney. One of our friendly operators will place the booking for you.
Can I use CABSTOP if I require a parcel booking?
CABSTOP is currently only available for sedan and Wheelchair Access Taxi bookings.
If you require a parcel booking call 13 CABS (13 2227)
in Adelaide, Melbourne and Newcastle or 133 300 in Sydney. One of our friendly operators will place the booking for you.
Can I use my CABSTOP code when I am not at home?
CABSTOP codes are unique to the address they are created for.
If you are often picked up from a different address, just create another code for
that address.
Can I use CABSTOP outside of New South Wales, South Australia and Victoria?
CABSTOP is a booking feature provided exclusively by 13CABS, a taxi booking company servicing the greater Adelaide, Melbourne and Newcastle areas, and Taxis Combined, a taxi booking company servicing the greater Sydney areas.
How much will my CABSTOP fare cost?
For an estimate of your fare go to
-
13CABS.com.au
or call 13 CABS (13 2227) if you are in Adelaide, Melbourne or Newcastle, or
- call 133 300 if you are in Sydney
One of our friendly operators will provide you with an estimate.
Will my CABSTOP code work with a taxi company besides 13CABS or Taxis Combined?
CABSTOP is a product exclusive to 13CABS in Adelaide, Melbourne and Newcastle. In Sydney CABSTOP is a product exclusive to Taxis Combined.
Can I use CABSTOP from my iPad or other tablet devices?
CABSTOP can currently only be used from devices capable of SMS.
If your iPad or tablet device does not support SMS, call 13 CABS(13 2227)
in Adelaide, Melbourne and Newcastle or 133 300 in Sydney. One of our friendly operators will place the booking for you.
Alternatively if you are in Adelaide, Melbourne or Newcastle you can:
If you are in Sydney you can:
Can I use CABSTOP from my iPhone?
Yes. CABSTOP can be used from any device capable of SMS.
Alternatively download the 13CABS iPhone App.
Can I use CABSTOP from my Android phone?
Yes. CABSTOP can be used from any device capable of SMS.
Alternatively download the 13CABS Android App.
Can I use CABSTOP from my Windows Phone 7?
Yes. CABSTOP can be used from any device capable of SMS.
Can I use CABSTOP from my Blackberry?
Yes. CABSTOP can be used from any device capable of SMS.
How much does sending a CABSTOP SMS cost?
The price of sending an SMS to CABSTOP depends on your mobile plan. Many plans include
free SMS, in which case there will be no cost.
The cost is no more than a standard SMS. You are only charged for SMSs you send,
not confirmation SMSs received from 13CABS.
Can I have multiple CABSTOP codes for the same address?
You can have one standard CABSTOP code and one Wheelchair CABSTOP code for the same
address.
What if I can’t remember my CABSTOP code?
Should you misplace or forget your code:
-
- 1.
- enter your address details on the CABSTOP website again
-
- 2.
- your code will be displayed for you
Your code is unique to the address it is created for and will be the same every
time.
What happens to my CABSTOP if I change addresses?
Enter your new address on the CABSTOP homepage. You will have a new code generated
for your new address.
Do I need a special program to view my CABSTOP sign?
Your CABSTOP sign is a PDF file and you will need PDF Reader to view it.
Most browsers include an inbuilt PDF reader. If you are unable to view your CABSTOP
sign you can
download the Adobe Reader here
.
